Overview

MapleStarRoom ('we', 'us', 'our') is committed to protecting the privacy of all users of MapleStarRoom.com ('the Platform'). This Privacy Policy explains what data we collect, how we use it, and your rights. By using the Platform, you consent to the practices described in this policy. We do not collect payment information — ever. MapleStarRoom is entirely free to play.

Data We Collect

We collect the following categories of information:

  • Account registration data: display name, email address, date of birth (to verify 18+ eligibility)
  • Usage data: pages visited, time spent, games played, StarCoin activity
  • Technical data: IP address, browser type, operating system, device type
  • Communications: messages sent to our support team via the Contact page
  • Cookies and local storage: see our Cookie Policy

How We Use Your Data

  • To provide and maintain the Platform and your account
  • To enforce our 18+ age requirement and Terms of Service
  • To personalise your experience and remember preferences
  • To send service communications (account notices, policy updates)
  • To analyse platform usage and improve our games and features
  • To respond to support requests
  • To detect and prevent abuse, fraud, and policy violations

We do not use your data for advertising profiling or sell it to third parties.

Cookies & Local Storage

We use browser cookies and localStorage to maintain your session, remember your age verification, save your StarCoin balance and game progress, and store cookie consent preferences. See our full Cookie Policy for details.

Data Sharing

We do not sell, rent, or trade your personal data. We may share limited data with: (a) service providers who assist with platform operations, bound by data processing agreements; (b) law enforcement if required by applicable law; (c) in the event of a business transfer, with the acquiring entity under equivalent protections.

Data Retention

We retain your account data for as long as your account is active. If you request deletion, we remove your personal data within 30 days, except where retention is required by law. Anonymised analytics data may be retained indefinitely.

Your Rights

Depending on your jurisdiction, you may have rights including: access to data we hold about you; correction of inaccurate data; deletion ('right to be forgotten'); portability of your data; objection to certain processing. To exercise any right, contact legal@maplestarroom.com.

Data Security

We implement industry-standard technical and organisational measures to protect your data. However, no internet transmission is completely secure. We encourage you to use a strong, unique password for your MapleStarRoom account.

Children's Privacy

MapleStarRoom is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has registered, we will delete their account and associated data immediately.

Contact & Complaints

For privacy enquiries: legal@maplestarroom.com. If you believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority.